Frequently Asked Questions
Everything you need to know about your EmpireKits order.
What is the quality of your sports kits?
Our kits are made from high-performance, moisture-wicking fabrics designed for both professional athletes and fans. We ensure every jersey features durable stitching and accurate team detailing.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-14 business days depending on your location.
Can I customize my jersey with a name and number?
Yes, we offer custom printing for most kits. You can select the 'Custom Name & Number' option on the product page and enter your desired details before adding the item to your cart.
What is your return policy?
We offer a 30-day return policy for unworn items with original tags. Please note that personalized or custom-printed jerseys cannot be returned unless there is a manufacturing defect.
How do I know which size to order?
We provide a detailed size guide on every product page. We recommend measuring a jersey you already own that fits well and comparing it to our chart, as sports kits can have a more athletic, slim fit.
Do you offer bulk discounts for teams?
Absolutely! We offer special pricing for local clubs and team orders of 10 units or more. Please contact our support team directly for a custom quote.